Training the UK’s Largest Public Service Department
GOVERNMENT DEPARTMENT FOR
WORK AND PENSIONS (DWP)
The Department for Work and Pensions (DWP) are responsible for welfare, pensions and child maintenance policy. We have trained many of their Digital teams in Bikablo Basics and we are now training them in Bikablo Advanced.
Results…
Higher level of engagement on Teams calls
Encouraged people to share ideas
Supported team-building
Increased human connection
Reduced digital fatigue
DWP's ways of working are now accessible and understood by all. A monthly Introduction to Agile session for staff is run across all functions - tech and non tech, with a 98% satisfaction score and a 92% usefulness score. The facilitator is described as 'brilliantly engaging' due to the use of visuals instead of text, talking and PowerPoint.
What they said…
WorkVisible Studios training provided our team with the skills and the confidence to use some visuals instead of words - even the people who thought they couldn't draw! I was definitely a lot less engaging before the course. It has also caused me to be much more conscious and reflective about the effectiveness of my communication, triggering me to look at other aspects, such as storytelling. We have learnt what the secret is - it is really about thinking, not artistry, and your visual skills can have big business benefits.
– Barry Traish, Head of Agile Delivery, DWP
How they use visuals…
Click the thumbnails to see the full-sized images
1 - The many ways that DWP use visuals
2 - Background used for MS Teams meetings
3 - Meeting cards to hold up during MS Teams meetings
4 - Monthly ‘Intro to Agile’ sessions for staff
5 - Training deck by Lead Coach, DWP
6 - Drawing before learning visual facilitation skills
