Using Visuals to Fill the Voids Experienced When Working Online


EUROPEAN CENTRAL BANK (ECB)

The European Central Bank (ECB) is the central bank of the European Union countries which use the euro. Bikablo HQ trained member(s) of the ECB in Bikablo Basics.

What they got from the training…

In the words of Kristina Freidrich (Senior Organisational Excellence Analyst, ECB)

I have been a Bikablo customer and professional colleague for many years, so when I heard about the new Bikablo Basics course, I decided it was a fit.

I have engaged in professional development to learn techniques to effectively facilitate content online, however I felt I could still use more in-depth knowledge of online delivery techniques with a flavour of Bikablo.

In Bikablo Basics I had the opportunity to learn from different experts in the areas of facilitation, technology and visualisation and walked away with a lot of rich learning from each module.

Many of the module concepts in the course are broad, but there are nuggets of wisdom in each that help you shift your thinking and help you deepen your understanding of ideas and concepts you may think you already know.

What they said…

All the facilitators of this course have extensive experience applying the material they teach, and can provide context for when different tools and methods could be used, common challenges and tips to make your online collaborations successful. I would therefore recommend it to anyone who wants to be inspired without expecting a typical “all-round training”. I would also recommend it to anyone who wants to bring more emotion, spontaneity and diversity into their events.

– Kristina Freidrich, Senior Organisational Excellence Analyst, ECB

How they use visuals…

The ECB designed an experience to fill two voids that we typically experience working online: the feeling of being physically together and the inability to have real-time dialogue. The session was so engaging that people continued to talk even after working hours.

Kristina Freidrich was responsible for facilitating a virtual conference with the Information and Knowledge Management department. This template was created to represent a house, for a breakout session for 60 people. It was about finding a common path and identity for the department. They used the Miro tool, which they technically mastered, but it did not provide space for social connection or a place to share their emotions. They felt these were very important elements to consider when working on identity issues.

 

Get in touch…

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